Refund & Cancellation Policy

At Vipul Kumar Academy, our goal is to provide high-quality digital learning experiences through structured online courses. This Refund & Cancellation Policy outlines the terms and conditions under which refunds, cancellations, or payment-related issues are handled on our platform.

By purchasing or enrolling in any course on our website, you acknowledge that you have read, understood, and agreed to this policy.

Nature of Services

All products and services offered by Vipul Kumar Academy are digital and delivered online, including but not limited to:

Video-based courses
Learning materials and resources
Access to dashboards and learning portals

Once a purchase is completed, course access is typically granted immediately or within a short processing time.

Cancellation Policy

Since our offerings are digital in nature, order cancellations are not possible after successful payment and access delivery.

Users are advised to carefully review course details, curriculum, and requirements before making a purchase. Any accidental or unintended purchases must be reported immediately.

Refund Eligibility Conditions

Refund requests may be considered only under limited and specific circumstances, including:

Payment completed successfully but course access not provided due to a technical issue
Duplicate or multiple payments made for the same course
System errors resulting in incorrect billing
Proven access issues that cannot be resolved by our technical support team

All refund requests are subject to internal verification and approval.

Non-Refundable Scenarios

Refunds will strictly not be provided in the following situations:

Change of decision after purchase
Lack of time, motivation, or interest to continue the course
Dissatisfaction due to personal expectations or learning preferences
Partial or full consumption of course content
Failure to achieve desired outcomes
Inability to understand the course due to language or technical limitations
Violation of our Terms & Conditions

Once course access, videos, or downloadable materials are accessed, the purchase is considered final.

Refund Request Procedure

To request a refund, users must submit a written request via email containing:

Registered email address
Course name
Transaction ID or payment reference
Clear reason for the refund request

All refund-related communications must be sent to:
teamvipulkumar@gmail.com

Incomplete or unclear requests may be rejected or delayed.

Review & Decision Process

Each refund request is reviewed carefully by our support team.
Approval or rejection is determined based on:

Nature of the issue
Usage and access logs
Compliance with policy terms

Vipul Kumar Academy reserves the sole discretion to approve or deny refund requests.

Refund Processing Timeline

If a refund is approved, the amount will be processed through the original payment method only.

The refund timeline typically ranges between 7–10 business days, depending on:

Payment gateway processing
Banking procedures
Card issuer or UPI provider timelines

Vipul Kumar Academy is not responsible for delays caused by third-party financial institutions.

Chargebacks & Disputes

Users are encouraged to contact us before raising chargebacks or disputes with banks or payment gateways.
Unauthorized chargebacks may result in:

Suspension or termination of course access
Account restrictions
Legal or recovery actions where applicable

Course Modifications & Discontinuation

Vipul Kumar Academy reserves the right to modify, update, suspend, or discontinue any course, content, or service without prior notice.

In such cases, appropriate solutions may be offered at our discretion.

Policy Changes

We reserve the right to update or revise this Refund & Cancellation Policy at any time.
Changes will be effective immediately upon publication on the website. Continued use of the platform constitutes acceptance of the revised policy.

Contact Information

For any refund or cancellation-related queries, please contact us at:
teamvipulkumar@gmail.com